Help & Support

For visitors

How do I find the right therapist?

Start with your location, then narrow by therapy type, the support you’re looking for, and whether you prefer online or in-person sessions. If you’re unsure, begin broad and refine after reading profiles.

Online vs in-person: what’s the difference?

Online therapy offers flexibility and wider choice. In-person sessions may suit those who prefer face-to-face support. Many practitioners offer hybrid options.

Are listings verified?

Some profiles are claimed and managed by practitioners. Others are unclaimed placeholders awaiting confirmation. Where verification is available, we’ll clearly indicate it on the profile.

I need urgent help

If you or someone else is in immediate danger, call 999 or go to A&E. For urgent mental-health support, consider contacting NHS 111 (option for mental health where available) or a crisis service in your area.

For practitioners and clinics

Why should I claim my listing?

Claiming lets you control your profile, select therapy types and conditions you support, choose online/in-person availability, and update contact preferences. It also improves how you appear in searches.

How do I claim my listing?

1. Open your profile.
2. Select Claim this listing.
3. Complete the claim form and submit.
4. Once approved, you can edit your listing and add full details.

How long does approval take?

We aim to review claims as quickly as possible. Times can vary based on volume and the information provided.

How do upgrades work?

Upgrades can improve visibility (for example, featured placement). We keep paid boosts modest so relevance and client fit remain the priority.

If you need help, contact us at Contact Us.